• As a HR Ops Specialist, the candidate will be responsible to provide end to end support on HR Administration processes
• Ensure on time processing of employee / HRG / Managers requests – (Payroll Input, Awards, Letter Requests, Employee File Management, Employment Verification, Leave Requests, Non-Core Benefits – Car Administration, FBP Issues & Inquiries)
• Facilitate and Conduct the day one on boarding for all new joiners (regular employees, Third party guests, contract workers)
• Manage the logistics that is required for the on boarding – schedule calendar appointments to facilitators, report out in advance the expected new joiners
• Ensure 100% compliance – with respect to Employee P-Files and the mandatory requirements prior to on boarding of employees
• Escalate on time to SME/ TL / Ops Managers and Staffing in the event of any challenge or break down of the process
• On time input to Payroll ensuring the new joiners pay / benefits not impacted
• Investigate and resolve Tier 1 issues and inquiries resolution
• Interact and co-ordinate with support teams, Vendors, HRG's Staffing and HRIT to resolve issues & inquiries , demonstrating high level of accountability/ownership with the utmost send of urgency
• Use the escalation matrix to quickly and efficiently escalate issue
• Be part of huddles, team meetings and one on one as and when required
• Proactively communicate process updates to the team and ensure process documents
• Standard Work Instructions/Process Maps are up to date
• Attend conference calls on the processes that are supported on the floor as and when appropriate
• Be part of & drive HOS improvement work stream initiatives from – Waste Management, RPS, BIQ for improvising HR Admin processes