• A Bachelor's degree or equivalent, in a relevant area.
• 1 to 2+ years Workforce Management experience
• Excellent interpersonal, written and verbal communications skills.
• Experience with Workforce Management software (scheduling, performance tracking,
reporting)
• Maintain composure in critical situations and communicate effectively, both written and
verbal
• Strong interpersonal skills with ability to work effectively with individuals at all levels
• Be highly organized with an emphasis on accuracy and timelines.
• Organize information and have attention to detail and accurately follow procedures.
• Work alone with minimum supervision and with others in a team environment,
occasionally under time pressure and on several tasks at the same time.
• Effectively communicate orally and in writing with co-workers, management team, other